Privacy Policy

We are the flagship brand of Multi11 Fantasy Private Limited, offering Our Services to You wherein You can also participate in various Contests hosted on Our Platform. Any person utilising the Platform or any of its features including participation in various Contests being conducted on the Platform shall be bound by the terms of this privacy policy (“Privacy Policy”).

All capitalised terms not defined herein shall have the meaning ascribed to them in the Terms.

We respect the privacy of our User(s) and are committed to protecting it in all respects. With a view to offer an enriching and holistic internet experience to its Users, We offer a vast repository of Services on Our Platform. Kindly take time to read the “About Us” section to know more. Most of the Services are offered for free but you need registration to participate in the Contests. The information about the User(s) is collected by Us as (i) information supplied by User(s) and (ii) information automatically tracked during User(s)’ navigation on the Platform.

Purpose and Usage

To avail certain features on the Platform, Users may be required to provide the following information for the registration process, namely:

• Username
• Email address
• Date of birth
• State
• Government ID such as Aadhaar card, driving license, or voter ID

Additionally, in the course of providing You with access to the Platform and the Services offered by Us, You agree to give Us permission to capture and record Your device-related information, operating system information, network information, location information, etc.

Disclosure/Sharing

We may share information as provided by You and data concerning Your usage of the Services and participation in the Contests with Our affiliates and group entities to enable them to reach out to you in relation to the products and/or services offered by them. We may also share such information with third-party service providers engaged by Us for the purpose of data analytics or storage, improving the services, and helping Us serve you better.

Use of Cookies

To improve the effectiveness and usability of the Platform for our Users, We use “cookies”, or similar electronic tools, to collect information. A cookie cannot read data off the User’s device hard drive. Our advertisers may also assign their own cookies to the User's device if the User clicks on their ad banners, a process that We do not control.

Links

We also include links to other websites. Such websites are governed by their respective privacy policies, which are beyond Our control. Once the User leaves Our servers, use of any information provided by the User is governed by the privacy policy of the operator of the site the User is visiting. That policy may differ from Our Privacy Policy.

Security Procedures

All information gathered on Our Platform is securely stored within a controlled database. However, as effective as Our security measures are, no security system is impenetrable. Thus, We cannot guarantee the security of Our database, nor can We guarantee that information You supply will not be intercepted while being transmitted to Us over the internet.

Advertising

When We present information to Our online advertisers, it is usually in the form of aggregated anonymized data (information that cannot be used to trace a user) of User(s) that may include statistics and/or data concerning User traffic, responsiveness, and behaviour to such advertisements on Our Platform.

Disclaimer

Several deceptive emails, websites, blogs, etc., claiming to be from or associated with Our Platform may be circulating on the Internet (“Deceptive Communication”). We strongly recommend not responding to such Deceptive Communication without verifying the genuineness.

Conditions of Use

WE DO NOT WARRANT THAT THIS PLATFORM, OUR SERVERS, OR EMAIL SENT BY US OR ON OUR BEHALF ARE VIRUS FREE. WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS PLATFORM, INCLUDING, BUT NOT LIMITED TO COMPENSATORY, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL AND CONSEQUENTIAL DAMAGES.

Retention of Data

Your personal information may be retained and may continue to be used until: (i) the relevant purposes for the use of Your personal information are no longer applicable; and (ii) We are no longer required by applicable law to retain Your personal information.

User Account and Data Deletion

User(s) are entitled to request Us to delete their accounts and their personal information by clicking on Help and Support. We will do our best to respond promptly within one month of the receipt of Your request.